Category Archives: Paragon

Paragon Enhancements – July, 2017

The following changes and enhancements were implemented in Paragon during the month of July:

  • Added a new selection of “Senior Community” under Property Type in the Rental Property Class only
  • Added a new selection of “Furnishings” to the Negotiable field for Residential
  • Removed the “Exposure” field from Commercial Lease
  • Many new report views were added – 1 pg and 2 pg
  • Remarks & Directions are now available to be cloned
  • “Restrictions” is required when Property Type = Condo.

Big Maps Update Notice from Paragon

NEREN MLS Staff have received this update from Paragon regarding the changes in behavior with BING maps within the Paragon software. Please read their notice below.

Dear MLS Customers,

The Bing Map service used in the Paragon MLS system was updated to the Version 8 with the Paragon 5.59 release. This change was mandatory as previous versions are no longer supported by Microsoft as of June 30, 2017 (

To keep you updated, here are the issues and their current status:

1. Bird’s Eye Views are not displaying in certain locations

This is a direct result of a decision by Microsoft to remove outdated imagery in Bing for Bird’s Eye views some 10+ years old.  See Microsoft statement as follows:

“Birdseye imagery is currently not available in Bing Maps V8. The migration guide doesn’t mention Birdseye imagery but it does state that anything that isn’t mentioned is planned to be in the V8 control. Currently the Birdseye imagery in Bing Maps V7 is very old, some images are 10+ years old. This is one of the highest points of customer dissatisfaction that we have. We have collected a lot of new imagery, but it still needs to be processed so that it can be exposed to the V8 map control.

Additionally we are creating a new user experience around Birdseye as the current experience isn’t as fluid as it can be and is an issue for many. Processing the imagery takes several months to do. Developing the new user experience will also take a few months.” 

Note:  No additional updates were available from Microsoft at the time of this communication.

2. Automatic View

Microsoft removed the Automatic View with Bing v8. Instead of removing that option throughout the Paragon interface, BK MLS matched the Automatic View to the Road View.  This will allow us to retain the Automatic View as we begin the project to convert to the Google Mapping solution through the end of 2017.

3. Navigation Controls

The controls in the upper right hand corner which allowed the end user to click to pan in any Direction was removed with the V8 release. This was especially useful when drawing shapes close to the edge of the screen.  Work is underway to recreate the Bing Pan control previously used in the older version of Bing map.

In addition to the items above, it has come to our attention that Internet Explorer 11 users attempting to print in Paragon are, in some cases, receiving an error. This has been acknowledged by Microsoft as a known issue with the June 2017 security update for Windows.

Microsoft is researching this problem and will post more information in their article when available. To learn more, please visit the link below:


Black Knight MLS Solutions

New Report Views Available

In response to many member requests, the following reports are now available to all Paragon users:

1)  AGNT 1PG G2 – As the name implies, this is a 1-page “Agent” report and it was created with input from many members.  The font size is deliberately very small, balancing the demand for a 1-page printout and the inclusion of as much data as possible, especially in support of showings.  Most of the data fields included in the report can be modified to reflect your personal preferences using the “Customize-Fields” command when viewing any listing.  This report supports all property classes.

2)  CUST 1PG G2 – As the name implies, this is a 1-page “Customer” report.  In its default form, it is identical to the AGNT 1PG G2 report, except for the 3 groups of “confidential/internal” fields at the bottom.  Those fields have been replaced with more prominent “Prepared By” information and a map.  Again, most of the data fields can be modified to reflect your personal preferences using the “Customize-Fields” command when viewing any listing.  This report supports all property classes.

3)  AGNT 2PG G2 – This is a 2-page “agent” report and it was also developed with significant member input.  The font size is larger to improve readability and all fields available in listing maintenance are included.  As with the 1-page reports above, most fields can be modified to match your personal preference with the “Customize-Fields” command.  This report supports all property classes.

4)  CUST 2PG G2 – This is a 2-page “customer” report.  In its default form, it is identical to the AGNT 2PG G2 report, except for the 4 groups of “confidential/internal” fields at the bottom of page 2.  Those fields have been replaced with more prominent “Prepared By” information and a map.  Again, most of the data fields can be modified to reflect your personal preferences using the “Customize-Fields” command when viewing any listing.  This report supports all property classes.

5)  In addition, the AGNT 2UP report has been updated to include new fields that were recently added to Paragon and to extend support to all property classes.

These reports can all be found in the “Details” section under the “Reports” drop down.

Tip:  If you take advantage of the report customization feature in Paragon and you work with customers in addition to clients, consider duplicating your modifications in both the CUST and AGNT versions of “your” reports.  This will ensure your customers have access to the same data fields as you do in your AGNT report (excluding the confidential fields of course).

Paragon System Enhancements June, 2017

The following Paragon system changes and enhancements were made in June, 2017:

1. Fixed Market Monitor so Open Houses/Tours would display when the days are set to 0.
2. Bing Mapping Software updated to the latest version (8).
3. Changed displays in the Collaboration Center to be dynamic (meaning if there is no value in the field, it will not display).
4. The default setting for listing display in the Collaboration Center has been updated to “Newest to Oldest” from the previous default setting of “Highest Price to Lowest Price”.
5. A new link has been added to mobile displays in the Collaboration Center to allow the user to easily view the desktop version of the listing information.
6. Phone numbers that are displayed in the Collaboration Center can now be clicked on to place a call.
7. New Photo arrows have been added to Mobile Views in the Collaboration Center to alert the user there are more photos to view.
8. Fixed display of the SqFt field in the Collaboration center that was applying six 0’s after the decimal point.
9. Fixed an error in the CMA tool which was showing a display error when viewing the map of the property detail page.
10. Fixed an issue on the Agent Full report when the user experienced an error when attempting to click the email address to send a message.
11. Continued work to update Feature Field selections to make them relevant to the Property Class.

Paragon System Enhancements May, 2017

  1. City/State have been added to the CC2 email notifications
  2. Default options on CMA Presentation set up are now available within the CMA Preferences Wizard.  This means that you can now set your default options on the Comparable Report, CMA Summary, CMA Comparable Property Statistics and CMA Seller’s Net Sheet.
  3. The Tax Autofill tool on CMA is now linking appropriately to our third party public record source, CRS.
  4. All references to “Client Connect” has been removed from the system; it now reflects “Collaboration Center” everywhere.
  5. The duplicate display of the Status field in the Collaboration Center was fixed.
  6. City/State was added to listing views in the Collaboration Center on Mobile.
  7. Fixed an issue within the Collaboration Center portals that were not resetting correctly; specifically previously sorted listings were not retained causing the user to resort each time they accessed the portal.
  8. Fixed an issue where a listings were displaying twice in Power Search.
  9. Changed accepted values in Max Width and Max Length in Boat Facility to handle XXX.XX as opposed to XX only
  10. Added selection of “Reservoir” to Water Body Type

In addition, all Listing Input Forms were updated on May 17th to reflect system changes and enhancements!

Paragon System Enhancements April, 2017

April, 2017 proved to be another busy month for updates and enhancements to Paragon! A comprehensive list is below:

  • “Condo Fees” is a new required field when entering a Condo listing. If “Yes” is selected, “Fee” and “Fee Frequency” are conditionally required.
  • “Date – Available” has been added to Listing Input in the Rental property class.
  • Within the Features – Interior field, the selection of “In-Law Apartment” has been changed to “In-Law/Accessory Dwelling”.
  • “Vacant Land” has been added to Commercial Sale. If “Yes” is selected, Year Built, Basement and Exterior are no longer required fields.
  • The “Foreclosed/Bank Owned/REO field will now be available to go out in datafeeds for use on websites (IDX,, third party).

As previously communicated, the selection of “None” from the Construction Status field within the Structure section of listing maintenance in Paragon is being removed. Going forward, a selection of “None” in this field will deliver an error message to make a different selection.

In the Construction Status field, the following valid selection options are available: Existing, New Construction or Pre-Construction. If you have a listing currently with “None” as a selection, you will be prompted to make a change if you go in to edit your listing.

the NEREN Board of Directors made a change to the rule that requires new listings be available to be shown upon entry into the MLS database. The reason for this change is that the requirement to show a property has been the only barrier keeping certain listings from being entered into the MLS. Examples include when a member signs a listing agreement on a property that is having work done and cannot show the property until the work is complete, or has written authorization from the seller to market the property for a period of time in advance of showings.

In these situations members could not enter the property because our rules require that the property be available to be shown upon submission to the NEREN database. Thus by modifying our showing requirement, additional listings will qualify for entry into NEREN, thus increasing the NEREN compilation, and NEREN’s relevance and value to its members.

This rule will now read as follows (with the underlined being the new change):

Section 2.10 Availability of Listings

Listing brokers shall not misrepresent the availability of access to show or inspect the listed property, and if first showings are delayed (beyond 48 hours of initial listing input), the listing brokers shall indicate the date showings can begin in the designated input field, as well as make a notation of the showings start date into the public remarks field. Then beginning on the date specified and continuing thereafter, the listing shall be available to be shown to all buyers/lessees for so long as the listing remains in an “Active” or “Active Under Contract” status. If a property is temporarily unavailable to be shown to buyers/lessees due to personal reasons of the seller/lessor it shall not be shown to any buyers/lessees during that period of temporary unavailability.

System changes:

  • A new field has been added into listing maintenance called“Delayed Showings”. This field with available selections of Yes or No is non-mandatory and defaulted to No. Thus, for listings that will not have a delayed showing, the system experience for you will be the same as it is for you currently. Meaning that you do not have to do anything different unless you decide to enter a delayed showing start date.
  • If Yes is selected, then entry of a conditionally mandatory “Date – Showings Begin” field will be required.
  • Notation of the showing start date must also be indicated in the public remarks field. (Please recall that all current rules related to public remarks content still apply. If showings will begin at an open house, reference to such is still not permitted in public remarks).
  • Once the Date – Showings Begin field is complete and the listing saved, the date can be changed by contacting NEREN staff.
  • These fields are included in all public data feeds, on the MLS public website (will be visible on website in early May) and on the following Paragon reports and views so far: *Agent Full, *Cust Full, Agent 2 PG Resi, Cust 2 PG Resi, Agnt 1 PG Classic, Collaboration Center (contact portal), Agent 2UP, Agent 1PG Classic Add, Agent 1PG Template.

Power Search in Paragon

Using the Power Search


Power Search is a search feature available to you no matter where you are in Paragon at the very top of the page.

Power Search can be used to search for several different types of results:

1. MLS Numbers: Type 1-30 MLS numbers separated by a comma

2. Member Contact Information: Type an agent’s name to quickly obtain their phone number, address, and email address (based on information from their member profile)

3. Office Contact Information: Type an office’s name to quickly obtain its phone number and address.

4. Contacts: If you’ve saved a contact in Paragon, enter their name to jump to their profile.

5. Saved Searches: quickly pull up any of your saved searches by typing in the name you assigned it.

The functionality is similar to Google in that as you type, options will appear beneath for selection. A maximum of 10 results in each category will appear. The more you type, the more accurate your results will be.

Power Search

Each section provides a label, which is a hyperlink. In the above example, clicking on “Listings (10)” will take you directly to a spreadsheet to view all 10 results at once.

Hovering over the Power Search will provide you with a tool tip reminding you of what it can be used for. There is also a blue question mark directing you to Paragon’s help site with details regarding Power Search functionality.